Job Title: Assistant General Manager (Full-Time)

Position Overview:

Climb Cincy is hiring an assistant general manager to help with facility operations. Your primary responsibility will be to manage the front desk to create the best possible customer experience.
This is a full time position with an expectation of working 32-40 hours per week. Includes full time benefits after the probationary period.

Assistant General Manager Responsibilities

  • Work three or more desk shifts each week, 6-8 hours in length

  • Assist with hiring, scheduling, and training desk staff

  • Supervise front desk staff and enforce company policies and procedures

  • Assist with other operations activities including inventory, maintenance, and event management

  • Communicate with facility management

Experience / Qualifications:

  • Previous management or leadership experience

  • Strong customer service skills

  • Knowledgeable about indoor bouldering and risk management procedures

  • Strong communication skills and comfortability with public speaking

  • Valid CPR and AED certification or ability to obtain one

  • Willingness to learn and improve

 Availability:

The assistant manager must be available to work multiple full desk shifts throughout the week, including both opening and closing shifts. Availability to work some weekends is also required. A flexible schedule to cover shifts and assist with facility events is preferred. The assistant manager may be required to cover front desk shifts on short notice.

Compensation and Benefits:

  • Starting Wage of $17/hour

  • Paid time off

  • ICHRA health insurance

  • Hoosier Heights multi-facility membership

  • Gear shop discount

  • Access to outdoor industry pro-deals

EEO is the Law

Hoosier Heights is an equal opportunity employer, and is committed to providing employment opportunities to all qualified applicants without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To apply for this position fill out this application and email it, along with your resume and introduction to Manager@climbcincy.com